Welcome to AdZen Tech Solutions (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.
Effective Date: 2 - October - 2025
1. Introduction
2. Information We Collect
We may collect the following types of information from clients or users:
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Personal Information: Name, email address, phone number, business details, etc.
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Payment Information: For project billing (e.g. advance payments).
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Communication History: Chats, messages, meeting records.
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Project Data: Files, designs, content, or credentials shared by clients during project execution.
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Technical Information: IP address, browser type, and website usage through cookies and analytics tools.
3. How We Use Your Information
We use your information to:
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Initiate and manage project discussions
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Send estimates, invoices, and accept payments (50% advance payment is required to start the project)
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Provide services like web development, digital marketing, app development, SEO, etc.
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Communicate updates via WhatsApp, email, or scheduled Zoom/Google Meet sessions
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Improve our services and support
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Maintain project records for internal reference or legal compliance
4. Payment Terms
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Clients are required to pay 50% in advance to initiate any project.
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The remaining 50% is due upon completion or as per mutually agreed milestones.
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Payment details are shared securely via official email (info@adzentechsolutions.com) or invoice link.
5. Communication & Meetings
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Primary communication is conducted through WhatsApp and email for transparency and quick updates.
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For virtual meetings or project presentations, we use Zoom and Google Meet.
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All major project decisions and approvals are documented and confirmed in writing.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal and project data, including:
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Secure servers and data encryption
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Restricted access to sensitive data
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Regular system updates and backups
We do not sell, trade, or rent your personal information to third parties. Access is granted only to internal teams working directly on your project (some remote, some in-house).
7. Data Retention
We retain your project data and communication records only for as long as necessary to:
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Fulfill the project
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Provide post-delivery support
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Comply with legal obligations
You may request deletion of your personal or project data by contacting us at info@adzentechsolutions.com
8. Your Rights
You have the right to:
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Access the information we hold about you
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Request corrections or updates
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Withdraw consent for data usage
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Request deletion of your data
To exercise any of these rights, please email us at info@adzentechsolutions.com
9. Third-Party Services
Our services may include third-party tools (e.g., hosting providers, payment gateways, analytics tools). We ensure all third-party vendors follow strict data protection practices. However, we are not responsible for their individual privacy policies.
10. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Please check back regularly for updates.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: info@adzentechsolutions.com
🌐 Website: www.adzentechsolutions.com